Frequently Asked Questions

What are the sizes of your cakes?


Our specialty crepe cakes currently come in two sizes: 7 inch (approximate 2 lbs), which can be be cut into 6-8 smaller pieces; 9 inch (approximate 3 lbs), which can be cut into 12 regular pieces. All our chiffon cakes come in only 7 inch at this moment. * For any customised sizes, please contact us to discuss.




What are your delivery options?


We partner with Oddle (https://oddle.me) to provide delivery services. To use Oddle's services, customers may need to register an Oddle account and make the payment through Oddle's platform.




Where are you located?


We currently have four venues in Hong Kong: - Sai Ying Pun (21 First Street) - Tsim Sha Tsui (G17B Ground Floor, K11 Art Mall) - North Point (Shop G11&12, Phase 2 of Harbour North) - Yuen Long (Pop-up Store K15, Level 1, Yoho Mall I) For direction and our contact information, please click here.




Do you provide Happy Birthday plaque?


Yes, we provide one standardised chocolate Happy Birthday (HB) plaque for all whole cake orders. Customers can indicate the name to be written on it. For customised chocolate plaque, an additional charge of $20 may apply.




Can I choose my decoration for the cakes?


All our cakes have standard individual decorations. However, we do provide a bespoke service that caters to special occasions. Please contact us for further information. Additional costs may apply.




How do I pay for my order?


We accept a wide range of payment methods on our website and/or at our physical venues. - Credit cards (Visa, MasterCard, American Express, UnionPay) - Cash and Octopus (at the physical venues) - We also accept bank transfer for orders (HSBC, Shaz Limited, 652-620204-838).




Do you offer gluten-free/vegan/keto cakes?


Yes, we now offer a range of gluten-free, vegan and keto cakes. Our gluten-cakes are made of our own blend of gluten-free flour and are available as chiffon cakes with different flavours. Please refer to our chiffon cake page for more information. We also offer a number of beautifully designed and tasty vegan cakes, which also have a keto version. Please refer to our Vegan/Keto page for more information. We provide bespoke services for customers with special diet needs. So please contact us for any enquiry or special requests.




Do you serve vegan/vegetarian meals at your cafes?


Yes we do. We are partners with Social Vegan which encourages vegans to eat together with non-vegans. Our menu is created with this idea in mind. At our cafes, you will see quite a number of vegan dishes as well as beverages.




What oil do you use for cooking the food you serve at your cafes?


We use olive oil for cooking the food served at our cafes. We believe that oil is one of the most important ingredients for any food. We serve our customers healthy food made of high-quality ingredients.




Do you use MSG?


No, we do not add any MSG in preparing our food.




Is your food low in salt?


Yes. We try to limit the use of salt in our food. This not only helps to preserve the most natural flavours of the ingredients, but it's also healthier.




Can I cancel my cake order?


We regret that no cancellation can be arranged upon confirmation. However we do allow one amendment to the pick-up date without additional charge. Please refer to our terms and conditions for more information regarding cake orders.