Frequently asked questions
What are the sizes of your cakes?
Our specialty crepe cakes currently come in two sizes:
What are your delivery options?
We provide free delivery for selected locations for orders above $1000. Please contact us to check.
Where are you located?
Do you provide Happy Birthday plaque?
We do provide one standardised chocolate Happy Birthday (HB) plaque for all whole crepe cake orders. Customers can indicate the name to be written on it.
Can I choose my decoration for the cakes?
All our cakes have standard individual top decorations.
How do I pay for my order?
We accept a wide range of payment methods on our website and at our cafe.
Do you offer gluten-free/vegan/keto cakes?
Gluten-free: We do serve gluten-free chiffon cakes at our cafes in most days. All our gluten-free cakes are made from our Shaz Confections special blend of gluten-free flour. However they are limited in quantity and flavours and types may change regularly. In other words, you get to try some of our newest creations.
Do you serve vegan/vegetarian meals at your cafes?
Yes we do. We are partners with Social Vegan which encourages both vegans to eat together with non-vegans. Our menu is created specially for that purpose. At both our cafes, you will see quite a number of vegan dishes as well as beverages.
What oil do you use for cooking the food you serve at your cafes?
We use olive oil for cooking the food served at our cafes. We believe that oil is one of the most important ingredients for any food. We want to eat good food.
Do you use MSG?
NO we do not use additional MSG in our food.
Is your food low in salt
YES. We believe that salt is important to improve the taste of our food but we seek to use the minimum possible. We want the most natural flavours of the ingredients.
Can I cancel my cake order?
We regret that no cancellation or refund (please refer to Cakes Orders T&C) may be arranged upon confirmation. However we do allow 1 amendment to the pick-up date.