/ CUSTOMER CARE
I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.
I'm the second paragraph in your customer care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
/ PRIVACY & SAFETY
Perlaformentini.com respects your privacy and is determined to protect your personal information.
Information We Collect and Use
“Personal information” means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you, such as your name, physical address, email address, telephone number, age, language, transaction information, and payment card information.
“Non-identifying information” means information that alone cannot directly identify you, such as data from cookies or data about the device you use to access, use, or interact with our Site.
Perla Formentini collects personal information about you through the Site in several ways. In some cases, if you choose not to provide us with the requested personal information, you may not be able to access all of the Site or participate in all of its features. For example, we may collect personal information in the following ways:
Personal Information You Voluntarily Provide Us: We may collect and store any personal information you enter on our site or provide to us in some other manner, such as when you register or create an account with us, sign up for our newsletters or promotional activities, purchase products from us, or contact us for support.
Information About Friends or Family: We may also collect and store personal information that you provide to us about other people. If you use our Site to send others (friends, relatives, colleagues, etc.) a gift card, a product as a gift, information or promotion offers that may interest them or messages (such as invitations) through our system, we may store your personal information and the personal information of each such recipient. Please note that you are responsible for notifying and, where necessary, obtaining the consent of your family member or friend before providing us with their information.
Perla Formentini will only use your personal information in accordance with applicable law.
Perla Formentini will use your personal information for the following purposes:
to manage subscriptions to the Site, newsletters or mailing lists;
to manage the purchase of the products through the Site (which includes all activities related to the sale and after sale activities including but not limited to fraud prevention, delivery of the products, managing return items and customer support);
to manage participation of promotions or in other initiatives and events organized through the Site:
to conduct research and analysis about your use of, or interest in, our products, services or content;
to serve you content and advertising tailored to your interests on our site;
to tailor information to fit your personal preferences;
to reply and manage your request for information, your questions or communication.
We also may use personal information collected as described in this policy with your consent or as otherwise required or permitted by law.
Perla Formentini may use non-identifying information for the same purposes that we use personal information.
Perla Formentini will not keep your personal information for a duration longer than is necessary for the purposes as stipulated in this Policy or as otherwise permitted under applicable laws, including the Personal Data (Privacy) Ordinance.
Perla Formentini will only share your personal information in accordance with applicable law.
We may transmit your personal information to service providers, vendors, and other third-parties that provide services for us, help us process, store, and protect some of your data, and otherwise help us administer and optimize our Site. For example, we may transmit your personal information to our service-providers to assist us with our promotional activities. Perla Formentini may also transmit your personal information to the financial institution and/or the specialized company hosting and processing the payment of your order with us, which may be located outside of your region, only for the fulfillment of an order made from the Site or from Perla Formentini’s customer service and you hereby expressly consent to Perla Formentini transmitting your personal information (including your banking and financial information) as detailed herein.
We may also transfer or share information about you when we go through a business transition such as a merger, acquisition, or sale of all or part of our assets in these situations. We specifically reserve the right to transfer or share personal information collected from our Site to the buyer of that portion of our business relating to that information.
We may disclose or provide access to personal information when legally required to do so by law, regulation, subpoena, court order, government request, or other legal proceedings; to protect against misuse or unauthorized use of our Site; to limit our legal liability and protect our rights; or to protect the rights, property, or safety of visitors of this Site or the public.
We may also share information to protect our own legitimate business interests when we believe in good faith that we are required or permitted by law to do so. For example, we may share your personal information as needed to support auditing, compliance, and corporate governance functions; to combat fraud or criminal activity; to protect our rights or those of our affiliates and users; or as part of legal proceedings affecting Perla Formentini. Perla Formentini does not transmit your personal information to third parties, other than those mentioned above, without your express consent.
We may also disclose non-identifying information:
for the same reasons we may share personal information;
to better understand how users interact with our Site in order to improve the Site and its services;
for our own research or analysis or for our vendors’ research and analysis;
to facilitate targeted content or ads;
We do not share personal information with third-party ad servers. However, third-party ad servers may collect non-identifying information about you when you visit our site or other websites, as described in the “Information We Collect and Use” section above.
We provide you with a number of choices regarding our handling of your personal information.
E-mails: If you do not want to receive promotional e-mails from Perla Formentini, [its affiliates or business partners,] please follow the instructions at the bottom of any email communication sent by us and click on the unsubscribe link. Please note that even if you unsubscribe from commercial email messages, we may still e-mail you non-commercial e-mails related to your account and your transactions on the Site.
Cookies and Tracking: You can, at any time, disable cookies or delete cookies already on your device by selecting the appropriate setting on your internet browser. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting the Site cookies or disabling future cookies, you may impede some functionalities of the Site or your possibility to interact with the Site.
You can learn more about, and opt-out of being targeted by certain third-party advertising cookies on our Site in the United States, by visiting the National Advertising Initiative’s Opt-Out Tool (http://www.networkadvertising.org/choices/), the About Ads Opt-Out Tool (http://www.aboutads.info/choices/) or TRUSTe’s site (http://preferences-mgr.truste.com/).
Do Not Track: Currently, we do not alter our data collection and use practices in response to Do Not Track signals.
Device Data: You may manage how your mobile device and mobile browser share certain device data with us by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
Third Party Websites
The Site may contain links to other websites. Perla Formentini will be not be responsible for these websites, the activities and practices that take place on these websites or the relevant associated privacy policies.
We protect the personal data that you provide to us through commercially reasonable physical, technical and administrative security measures. For example, only those employees and third parties who need access to your information in order to perform their duties are allowed such access. To protect your personal data while you are on our Site, we will encrypt any personal data you transmit to us via our Site using Secure Socket Layer (SSL) — an industry standard for encryption over the Internet.
Please note that Perla Formentini does not store electronically your payment card data, that is to say the cardholder name, the account number, the expiration date and the service code. Your payment card data is entered into a secure, encrypted system that is hosted and provided by one of our trusted third party vendors.
Please be aware that despite our efforts, no data security measures are 100% secure at all times.Therefore, Perla Formentini cannot guarantee that your personal information is under absolute security with the existing security technology. If you have any questions about the security of our Site, you can contact us at firstname.lastname@example.org.
Accessing and Correcting Your Personal Information
You can access, update, or correct your personal information, or other information you have provided us, by managing this information through your online account or sending us an email at the following address: email@example.com. Depending on the scope of your data access request, we may impose a reasonable administrative fee for complying with such a request.
We may not be able to comply with a data access request in the following situations:-
(a) if you fail to supply us with such information as we may reasonably require in order to satisfy us as to your identity;
(b) where we cannot comply with your request without disclosing the personal information of another individual unless that other individual has also consented to the disclosure of his or her personal information to you;
(c) the request is not in writing in the Chinese or English language;
(d) you have not provided such information as we may reasonably require to locate the personal information to which the request relates;
(e) the request is overly burdensome or abusive, such as 2 or more similar requests have been made by you or other persons on your behalf, and it is unreasonable in all the circumstances for us to comply with the request; or
(f) in any other case, if compliance with the request is for the time being exempted or prohibited under any applicable laws or regulations.
Perla Formentini does not intend that any portion of its Site will be accessed or used by children under the age of thirteen, and such use is prohibited. Our Site is designed and intended for adults. By using our Site, you represent that you are at least 18 years old. If we obtain actual knowledge that an account is associated with a registered user who is not at least 18 years old, we will promptly delete information associated with that account.
If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personal information to us please contact us at firstname.lastname@example.org. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personal information as well as prohibit the use thereof.
Governing Law and Jurisdiction
/ WHOLESALE INQUIRIES
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
/ PAYMENT METHODS
- Credit / Debit Cards
- Offline Payments